Payment and shipping
Payment information
1. Credit card:
Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, American Express.
2. PayPal
Pay conveniently via PayPal.
3. Payment on invoice/instant transfer/direct debit via Klarna
In collaboration with Klarna Bank (publ), Sveafen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:
- Invoice: The payment period is 14 days from sending the goods/ the ticket/ or, for other services, the provision of the service. You can find the accounting conditions for deliveries to Germany at https://cdn.klarna.com/1.0/shahared/content/legal/terms/de/de/invoice?fee=0 and for deliveries to Austria at https: // cdn .klarna.com/1.0/Shared/Content/Legal/Terms/Eid/de_AT/Invoice? Fee = 0.
- Incitional purchase: With the financing service from Klarna you can flexibly pay your purchase in monthly rates of at least 1/24 of the total amount (at least 6.95 EUR) or under the conditions otherwise specified in the cash register. The payment payment is due at the end of the month after a monthly bill by Klarna. Further information on installment purchase, including the general terms and conditions and the European standard information for consumer loans, can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/eid/de_de/Account
- Immediately: your account is loaded immediately after the order is placed.
- Direct debit: The debit takes place after the goods are sent. You will be informed of the time by email. (Please only list payment methods here that you also offer.)
4.aple pay
You can pay with Apple Pay as part of the ordering process. To do this, you must confirm the payment via the "Apple Pay" service on a supported Apple end device in compliance with verification steps. Apple Pay uses the payment details you have stored in the Apple Wallet app for the transaction. You can find more information at https://support.apple.com/de-de/ht201469
5. Google Pay
You can pay Google Pay as part of the ordering process. To do this, you must confirm the payment via the mobile app "Google Pay" on a supported device in compliance with verification steps. Google Pay uses the payment data you have stored in the app for the transaction. You can find more information at https://support.google.com/pay/merchants/answer/6345242?hl=de
Shipping information
By default, shipping is only possible to EU countries.
Orders that are made within Germany, we send free of charge via DHL.
As soon as your goods have been handed over to DHL, you will receive an email with a shipment number.
The average delivery time to be expected is 3-5 working days (calculated from the order input).
For orders outside of Germany, we charge € 15 shipping fees and will also be sent by us via DHL. The average delivery time to be expected is 6-10 working days (calculated from the order input).